Last updated: 9 August 2025
Thank you for visiting our website (the “Site”). Nexus Adv Ltd (“Nexus Adv“, “we“, “us“, or “our“) provides training and consulting services. We are committed to treating the personal information of our Site users, learners, customers, partners, and vendors with respect and care. By using the Site or our Services, you acknowledge this Privacy Policy and, where applicable, our Terms of Use and Cookie Notice.
Who we are
Nexus Adv Ltd (Company No. 16155893)
71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.
We are the data controller for personal data we process. Contact us at info@nexusadv.com.
Scope
This Policy explains how we collect, use, share, store, and protect personal data when you:
- visit nexusadv.com or pages that link to this Policy;
- enrol in a course/bootcamp or coaching programme;
- join our Google Classroom/Meet sessions and use our learning materials;
- sign up for newsletters or other communications;
- contact us for support or otherwise interact with our Services (including cohort messaging channels such as Telegram, where used).
What information we collect
We collect different types of information depending on how you interact with us.
Identifiers: name, email address, phone number, postal address.
Internet activity: browsing and search history on our Site, IP address, and interactions with pages and features. Collected primarily via cookies and similar technologies (see Cookies and tracking).
Geolocation data: approximate location inferred from your IP address when you use the Site. We do not collect precise GPS location unless you explicitly provide or enable it.
Professional data: CV, résumé, employment history if you apply to work with us or submit such details for programme eligibility.
Education data: educational background if relevant to enrolment, certification, or programme eligibility.
Enrollment & learning data: chosen course/cohort, attendance, assignments, assessments, feedback, badges/certificates, and support tickets; interactions in Google Classroom (posts, comments, submissions).
Payments: payment amount, currency, invoice/receipt metadata and payment status. We do not store full card numbers or security codes. Payments are processed by providers such as Stripe, Revolut Business, PayPal, and Wise (their privacy notices apply).
Recordings: video, audio, chat, and screen-share content from live classes on Google Meet for replays, quality, and moderation; profile information as displayed (e.g., name, avatar).
Marketing preferences: newsletter opt‑in/opt‑out and communication choices.
Voluntary/special data: we do not seek to collect special category data. If you choose to share access needs or other sensitive information for accommodations, we will handle it confidentially and only as permitted by law (typically with your consent).
How we use your information
We use personal data to:
- provide and administer courses and Services (create accounts, deliver classes, operate Classroom/Meet, issue certificates);
- record sessions for replays and quality, moderate classes, and protect learners and platform integrity;
- process payments, invoicing, refunds, and prevent fraud;
- provide support and programme operations (e.g., cohort notices/reminders, limited use of Telegram groups where used);
- send marketing emails/newsletters with your consent (you can withdraw at any time);
- run analytics (GA4) to improve our Site and offerings with your consent via our cookie banner;
- comply with legal obligations and enforce our terms; maintain security logs; and manage legal claims.
Legal bases (UK GDPR)
We rely on the following legal bases:
- Contract (Art. 6(1)(b)): to provide the Services you request.
- Legitimate interests (Art. 6(1)(f)): to record and moderate classes, operate and secure our Services, and manage programme operations (you may object at any time; we’ll consider accommodations such as camera‑off/alias, which may limit interactive participation).
- Legal obligation: tax/accounting compliance, responses to lawful requests.
- Consent: marketing communications and analytics cookies (withdraw anytime via unsubscribe or the cookie banner); processing any special category data you voluntarily provide.
Vital interests: where necessary to protect life or prevent serious harm.
Cookies and tracking
We use a consent‑based cookie banner.
- Strictly necessary cookies: security, session management, basic functionality (including Google reCAPTCHA where implemented).
Analytics cookies (GA4): off until you opt in. You can change preferences via the banner or your browser settings. Example GA4 cookies include _ga and _ga_*.
We do not use advertising pixels or behavioural ads unless we later disclose them in an updated Cookie Notice.
When and with whom we share information
We share personal data with service providers that help us deliver the Services, under contracts requiring appropriate safeguards:
- Google (Workspace, Meet, Classroom, Drive, reCAPTCHA)
- Payment processors: Stripe, Revolut Business, PayPal, Wise
- Analytics: Google Analytics 4
Communications: email provider(s); cohort messaging via Telegram where used
We may also share data where required by law, to protect rights and safety, or in connection with a business transfer (e.g., merger or acquisition). We do not sell your personal information.
International transfers
Our primary hosting is in the UK, but some providers operate globally. Where personal data is transferred outside the UK, we rely on appropriate safeguards such as the UK International Data Transfer Addendum (IDTA) and/or Standard Contractual Clauses (SCCs) with supplementary measures when required.
Data retention
We retain personal data only as long as necessary for the purposes above or to meet legal requirements:
- Student records & invoices: 6 years after your last purchase (tax/limitation).
- Recordings & course materials: available during the programme and for 1 month after the programme ends; we aim to delete/archive teaching recordings within 3 months after access ends (backup copies may persist for up to 90 days).
- Support enquiries: 24 months after closure.
Marketing contacts: until you unsubscribe or after 24 months of inactivity.
We may retain data longer to establish, exercise, or defend legal claims. When data is no longer needed, we delete or anonymise it; if deletion is not possible (e.g., backups), we securely store and isolate it until deletion is feasible.
Security
We use appropriate technical and organisational measures, including encryption in transit, secure cloud storage, role‑based access, MFA for admin accounts, least‑privilege access reviews, and staff confidentiality commitments. No system is perfectly secure—please protect your account and report incidents promptly.
Children
Our Services are not offered to persons under 18. We do not knowingly collect their data. If you believe a minor has provided data, contact info@nexusadv.com so we can delete it.
Cookie preferences
You can manage non‑essential cookies at any time using our cookie banner (or the “Cookie settings” link in the footer, where available).
- Strictly necessary cookies are required for security and core functionality and cannot be turned off.
- Analytics cookies (GA4) are off by default until you opt in. You can withdraw consent at any time via the banner. Clearing cookies or using a different browser/device will reset your choices.
- Blocking or deleting cookies may impact certain Site features.
For more details, see our Cookie Notice or contact info@nexusadv.com.
Your privacy rights
Under UK GDPR (and, where applicable, EU GDPR), you may access, rectify, erase, restrict, object to processing, and port your data; and withdraw consent (for marketing/cookies) at any time. To exercise rights, email info@nexusadv.com. We aim to respond within one month. You can also complain to the Information Commissioner’s Office (ICO); we would appreciate the opportunity to resolve concerns first.
Third‑party links
Our Site may include links to community resources or other third‑party sites. Their privacy practices are their own; please review their policies.
Changes to this Policy
We may update this Privacy Policy from time to time. We will update the date above and, for material changes, notify you by email or a prominent notice on our Site. Please review this page periodically.
Contact
Email: info@nexusadv.com
Postal: Nexus Adv Ltd, 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom