Last updated: 16 September 2025
1) Who we are
Nexus Adv Ltd (Company No. 16155893), registered office 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.
- Email: info@nexusadv.com
- Phone: +44 7440 156679
Website: nexusadv.com (the Site).
These Terms apply to all training, bootcamps, on‑demand courses, hybrids and related services we provide (the Services).
2) Acceptance of these Terms
By ticking a box, placing an order, or accessing any class space (e.g., Google Classroom/Google Meet), you agree to these Terms and our Privacy Policy. Course pages and checkout summaries are incorporated by reference.
3) Right to refuse & enrolment verification
We may decline, cancel or suspend an order if we detect fraud/sanctions risks, abusive conduct, material misrepresentation, ineligibility, or non‑payment. We may request reasonable ID/age verification and proof of discount eligibility. Where cancellation occurs before delivery, we are not obliged to refund except where required by law; at our discretion we may offer a deferral to a later cohort or an account credit. Any legally required refund will be net of non‑recoverable processing/banking fees in line with Section 10.
4) Eligibility & under‑18 learners
We welcome learners of all ages. If you are under 18, a parent / guardian must review and accept these Terms and consent to your enrolment. We may request reasonable ID/age verification and parent/guardian details. You must meet any minimum age or supervision rules of third‑party platforms used in delivery; where those platform rules prevent access, we will offer a reasonable alternative or reschedule. We may refuse or cancel an enrolment where safeguarding or suitability concerns arise. Safeguarding: We operate a safeguarding approach appropriate for online learning. If you have any concern, contact info@nexusadv.com.
5) Registration data (summary)
We ask for: name, email (Gmail preferred), phone, date of birth, LinkedIn profile URL, Telegram username, full address (incl. city & postal code), country, how you heard about us, and any notes. We use these to set up access, verify 18+, issue certificates and communicate. See our Privacy Policy for full details.
6) Delivery, recordings & programme changes
- Delivery modes: live online via Google Meet, on‑demand video, or hybrid per the course page.
- Recordings: classes are recorded and used for audit, quality and replays. Your video, voice, image and name may appear.
- Updates & substitutions: content can be updated, teachers may be replaced, and schedules/classes may be shifted or changed to maintain or improve quality. We’ll give reasonable advance notice of significant changes.
- Post‑programme access: unless a course page states longer, materials and recordings remain accessible forever after the programme ends. We may retire legacy content on notice.
7) Third‑party platforms (disclaimer)
We use platforms such as Google Meet, Google Classroom, Google Drive and Telegram. These services have their own terms and availability outside our control. If an outage occurs, we will provide reasonable alternatives or reschedule, but are not responsible for third‑party failures.
8) Community, conduct, accounts, AI & plagiarism
- Community spaces: Community channels (e.g., Telegram) are provided for learning purposes only. Off‑topic promotion, solicitation, spamming or sharing paid materials is prohibited and may result in removal.
- Professional conduct: be respectful; participate; keep peers’ information confidential; follow platform rules; report technical issues promptly.
- No account sharing/resale: access is personal to you. You must not share logins, transfer seats or resell access. We may audit usage and suspend accounts that breach this.
- AI & plagiarism: submitting AI‑generated or copied work as your own is misconduct. Where AI tools are allowed, you must disclose use and remain responsible for accuracy/originality. Cheating, impersonation and unauthorised collaboration are prohibited.
- Public statements (balanced): Please raise concerns with us first at info@nexusadv.com so we can resolve them quickly. You must not post confidential information or unlawful/defamatory or knowingly false statements about us, our staff or learners. Serious or repeated misconduct (including targeted harassment, doxxing or account‑sharing) may result in immediate suspension/termination without refund. Nothing in this section restricts your lawful right to make fair, honest reviews or to contact regulators.
9) Prices, currency & discounts
Prices, currency and duration for each course are shown on the relevant course page and at checkout. Any promotional offers will be stated on the course page / checkout and may vary by course; they are not combinable unless expressly stated.
10) Payments, fees, refunds & late payment
- Methods: bank transfer, Stripe payment link, Revolut Business payment link, or direct transfer to our 16‑digit Revolut Business card number (methods may vary by course).
- Payment fees: any fees charged by your bank/payment provider (including exchange/transfer/intermediary/correspondent charges) are your responsibility.
- Refund method & deductions: refunds are paid back to the original payment method. We will not deduct processor/banking fees from statutory refunds required by law (for example, cancellations under the Consumer Contracts Regulations 2013), save for any proportionate charge permitted where you requested services to begin within the cooling‑off period. For goodwill or discretionary refunds, we may return the net amount actually received (less any non‑recoverable processor/banking fees and international transfer charges).
- Late payment: if payment is not received by the deadline stated on your course page/checkout, you may lose access to classes, groups and materials until cleared. Repeated or material non‑payment may result in termination.
- Chargebacks: before initiating a chargeback, contact info@nexusadv.com so we can resolve. Unjustified chargebacks may result in suspension and you agree to reimburse our reasonable costs (including processor dispute fees).
11) Digital content & immediate access
“Digital Content” means paid on‑demand videos and downloadable materials. Free content is available immediately. For paid Digital Content you may request immediate access; by doing so you expressly consent to immediate supply and acknowledge you lose the 14‑day digital‑content cancellation right once access begins (Consumer Contracts Regulations 2013). If you don’t consent, we’ll start access after 14 days.
12) Cancellations & refunds (consumers)
- Statutory right to cancel (distance sales): you have 14 days from contract confirmation to cancel. If a cohort begins within those 14 days and you ask us to start, we may charge a proportionate amount for services delivered up to cancellation.
- Goodwill course‑start policy:
• ≥ 3 days before the course start — 100% refund
• < 3 days before the course start — 50% refund
• After the course starts — no refund for that billing period or any upfront fee - Ceasing participation / instalments: if you stop participating or stop paying under an instalment plan after the course starts, your access ends and amounts already due remain payable; no refund is due for time elapsed.
- Missed classes: recordings are provided; missed live attendance is not a refund ground.
- Deferrals/transfers: at our discretion we may move you to a later cohort; an admin fee may apply (see course page).
13) Student support & mentoring
We support all students during and after the programme, including study guidance and career‑oriented mentoring. The scope, pace and availability of enhanced support depend on your ongoing activity and engagement (for example, attending live classes, completing tasks set by instructors, acting on feedback and maintaining professional conduct). We may prioritise active learners. Support channels and any timeframes are described on the course page. We do not guarantee employment, income, role level, certification issuance, or outcomes. If you publicly announce a job secured via our direct referral or as a result of Nexus Adv you agree to tag/credit Nexus Adv; you must not misattribute the referral to others.
14) Suitability, equipment & professional advice
You are responsible for ensuring the course is suitable for your goals and for your own equipment safety (internet, device, software). We do not provide legal, financial, immigration or other professional advice.
15) Intellectual property & student work; testimonials
All course content (including recordings, templates, slide decks and other materials) is owned by Nexus Adv Ltd or its licensors. We grant you a personal, non‑transferable, non‑exclusive licence to use it for your own learning during the access window. You must not copy, share, sell, publish or make derivative works without our written permission.
You retain IP in your own project work. You grant us a non‑exclusive, royalty‑free licence to display for teaching/marketing; you may opt out by emailing info@nexusadv.com.
Testimonials/spotlights: we can feature your name, surname, title, workplace and photo as a student/review on our Site and social media. You can withdraw consent at any time.
Accreditation status: unless a course page expressly states otherwise, our courses are not Ofqual‑regulated qualifications and carry no external accreditation.
16) Service standard, disclaimers & liability
We will perform the Services with reasonable care and skill. Training is educational; no outcome (employment, promotion, income, certificate or skill level) is guaranteed. Information shared is for educational purposes only. Individuals and business owners should evaluate their own strategies and identify potential risks. The information shared is not a guarantee of success and your results may vary.
We do not exclude liability for death or personal injury caused by negligence, for fraud, or for any liability that cannot be excluded by law. Otherwise, our total liability to you is limited to the amount you paid for the relevant Service, and we are not liable for indirect or consequential loss.
17) Misconduct & termination (clarity)
We may suspend or terminate access without refund where you materially breach these Terms (e.g., account‑sharing or reselling access; plagiarism or cheating; harassment/abuse; unlawful behaviour; non‑payment).
Harassment, bullying, doxxing, or organising targeted campaigns against our staff or learners is prohibited and may lead to immediate suspension/termination without refund.
18) Force majeure
We are not liable for delay/failure caused by events beyond our reasonable control (e.g., platform outages, strikes, illness). We will reschedule or offer reasonable alternatives.
19) Communications & issue handling
Formal notices must be sent by email to info@nexusadv.com. We may also use course platforms or a designated Telegram group for operational messages. If you experience an issue, please email info@nexusadv.com so we can investigate and respond within 7 days. We are not obliged to use alternative dispute resolution (ADR) but may agree to do so in appropriate cases.
20) Changes to these Terms
We may update these Terms; the “Last updated” date will change. Continued use after changes means acceptance. Material changes for existing bookings will be notified by email.
21) Governing law & jurisdiction
These Terms are governed by the laws of England & Wales. The courts of England & Wales have exclusive jurisdiction, except that consumers resident outside England & Wales may benefit from any mandatory consumer protections and rights in their home jurisdiction.
22) Other legal terms
- Assignment: we may assign/transfer our rights and obligations; you may not assign without our consent.
- Severability: if any clause is found invalid or unenforceable, the rest remains in force.
- No partnership/agency: nothing creates a partnership, joint venture or agency relationship.
- Third‑party rights: no third party has rights under the Contracts (Rights of Third Parties) Act 1999 to enforce these Terms.